Thank you for your interest in the Metropolitan Water District of Southern California (Metropolitan)/SoCal Water$mart rebate program for commercial and multi-family water customers. Please read the following terms and conditions of the program to determine eligibility and program restrictions.

Please note that the rebate amount offered may vary by agency. To determine the rebate amounts being offered for your property address, please visit the Estimate Your Rebate page or check with your local city or water agency. The estimated rebate listed on this page is the maximum amount possible. Your actual rebate may vary depending upon the cost of the device(s) purchased.

• By applying for a rebate in this program, personal information listed on your application may be subject to disclosure to requesting parties pursuant to the California Public Records Act.
• Not all Southern California water agencies participate in this program and not all devices are available in each participating city or water agency. Device(s) must be installed in the Metropolitan Water District’s service area in order to qualify for rebate.
• Rebate amount may vary by water agency and may be limited to the cost of the device(s). The actual device costs exclude tax, shipping, labor and other charges.
• Rebate amount and requirements are subject to change without advance notice.
• Rebates are available on a first-come, first-served basis and are subject to the availability of funds.
• Renters may be eligible to participate with written consent of the property owner.
• Metropolitan reserves the right to verify and inspect rebated devices. If a device installation cannot be verified, the applicant will be required to refund the rebate amount, including all associated processing costs. Access to the rebated device(s) must be provided.
  • If the applicant disagrees with the results of the inspection report, the applicant may request and pay for a second inspection to inspect only the device(s) that could not be verified. An exception for a second inspection is approved on a case-by-case basis. Acceptable eligibility for a second inspection includes when an inspector did not have keys/access to the installation site(s) and/or a health or safety concern prevented the inspector from verifying the device(s). The fee for a second inspection will be dependent on the cost of Metropolitan’s inspection vendor fee schedule. A second inspection does not guarantee different results from the first inspection report. The second inspection fee is non-refundable and cannot be used to delay expiration deadlines or to provide a contractor an extension to complete the rest of the installation of device(s) for rebate funding.
  • Metropolitan’s inspection vendor will make three attempts to contact the applicant to confirm a pre- or post-inspection via phone and/or email. If Metropolitan’s inspection vendor cannot confirm an appointment with the applicant, the application may be cancelled.
  • The applicant or applicant’s designee must be present the entire duration of an inspection. If the applicant or applicant’s designee cannot remain with the inspector throughout the duration of the appointment, the inspector may end the appointment and the inspection will be considered incomplete and the application may be cancelled.
• A reduced water bill is not guaranteed.
• Estimated rebate amounts may be incorrect if inaccurate information is submitted during the application process.
• Rebate applications must be complete and are subject to verification and review for accuracy, including all necessary documentation. Necessary documentation includes, but is not limited to:
  • A copy of the purchase receipt and a copy of the water bill.
  • The receipt or invoice must include the model number, date of purchase, and proof of full payment.
  • The water bill provided must show the account number, account holder’s name, and water service for the property listed on the application.
• Email addresses provided on the application may be used to communicate additional available rebates or programs.
• Technology or device must be a qualifying model under Metropolitan’s list.
• A customer address previously rebated through Metropolitan’s regional or its water agency programs is not eligible to receive another rebate for the same type of device. SoCal Water$mart verifies past participation using the information provided in the rebate application. It is the applicant’s responsibility to provide accurate information (i.e. street name, unit/apartment number if applicable, etc.) to allow for proper past participation verification.
• Applications must be created and submitted within 1 year of the purchase of a qualifying device or measure.
• Rebate applications expire after 60 days. All required documentation must be sent no later than 60 days from the online submission.
• Rebate checks will become void 90 days after being issued.
• Some devices or products may no longer be eligible for rebates.
• Applications with a product purchased through a third-party website (eBay, Amazon, etc.) must be submitted with a receipt or confirmation identifying the item as new.
• Consumers are responsible for complying with all applicable laws, codes, policies, covenants, conditions and restrictions.
• The Internal Revenue Service requires Rebate Program participants receiving $600 or more in rebates to receive an IRS Form 1099 unless exemptions apply. If your rebate amount will exceed this threshold, the payee’s Social Security or Tax ID number must be provided via a completed Form W-9 along with the rebate application paperwork in order to receive a rebate. The name on the W-9 must match the name on the rebate check. SoCal Water$mart will pay rebates to the entity listed on the W9, and will modify the application to reflect the change in payee. This form must be completed so that EGIA, the rebate administrator, can properly complete the Form 1099. This requirement is in compliance with exemptions to the Federal Privacy Act of 1974, 42 UCS 405 (c)(2)(c). Social Security numbers provided as part of the application process are held in confidence under terms of the Privacy Act and are not divulged or otherwise conveyed to individuals or organizations outside the Rebate Program.
• By participating in the SoCalWater$mart Rebate Program, you authorize the release of your water consumption history from your water provider.
• Disclaimer: Neither the Metropolitan Water District of Southern California (MWD), nor your local water utility or Retail Water Purveyor, or their contractors or agents, makes any representation or warranty regarding the devices eligible for rebates under this Rebate program, including any hazardous substances that may be contained in the device. By participating in the rebate program, the applicant agrees to waive and release MWD, the Local Water Utility or Retail Water Purveyor, and their contractors or agents, from any and all claims and causes of action arising out of the purchase, installation, or use of the devices purchased in connection with the Rebate program, and all pre- and post-inspections. Any claim you may have based upon any defect or failure of performance of a device purchased by you should be pursued with the manufacturer or distributor.

If you are participating in the Turf Replacement, you may review additional terms and conditions by visiting the Turf Replacement overview. Please be advised that participation in the program and adherence to its specific terms and conditions does not exclude applicants from adhering to the SoCal Water$mart general program terms and conditions listed here.